Terms & Conditions

These Terms and Conditions apply to contracts for video production, editing, color grading, finishing and related services between Julian Dokulil, JUMADO, Am Sonnenhang 44, 5161 Elixhausen, Austria, and clients acting for business or professional purposes.

An individual proposal, order confirmation or other specific agreement takes precedence over these terms. The client's own terms apply only if they have been expressly accepted in text form.

These terms form part of a contract only if they are provided or linked to the client before the contract is concluded and their application is agreed.

The relevant proposal or order confirmation defines the services, scope, fee and schedule. A contract is formed when the client accepts the proposal in text form, JUMADO confirms the order, or both parties begin performance by mutual agreement.

Unless the proposal states otherwise, it remains valid for 14 days from its issue date. Email satisfies the text-form requirement.

The proposal defines the services, deliverables, formats, dates, revision rounds and, where relevant, the involvement of third parties. JUMADO may use qualified employees and subcontractors and remains responsible for the agreed service.

Creative discretion remains within an approved brief. Open project files, raw footage, source files, PowerGrades and other working files are included only where expressly agreed.

The client provides briefs, content, access, approvals and consolidated feedback in time. The client appoints one contact who is authorised to coordinate and approve the work.

The client warrants that any text, images, music, logos, trademarks, fonts, product claims and other material it supplies may be used as intended and do not infringe third-party rights. The same applies to releases from individuals and filming permissions unless obtaining them is expressly assigned to JUMADO.

Delays or additional work caused by missing, late or subsequently changed client input extend agreed dates reasonably and may be charged separately.

New deliverables, additional versions or formats, further revision rounds, reshoots, changes after approval and other work outside the agreed scope are additional services.

Before carrying them out, JUMADO will explain their foreseeable effect on the fee and schedule. If no specific rate has been agreed, a reasonable customary rate will apply based on the nature and extent of the work.

Fees, payment schedule, travel expenses, disbursements and third-party costs are governed by the proposal. All amounts are net and subject to applicable VAT. Estimates are based on the assumptions known when they are prepared.

Necessary and agreed third-party costs, including crew, equipment, music, licences, travel and locations, are charged in addition unless expressly included. The client bears committed third-party costs that cannot be cancelled.

Unless the proposal states otherwise, invoices are due within 14 days without deduction. The client may set off only undisputed claims or claims established by a final judgment.

Statutory interest and recovery costs for business transactions apply in the event of late payment, including sections 456 and 458 of the Austrian Commercial Code. After reasonable notice, JUMADO may suspend further work and delivery until payment is made.

Usage rights arise only after the agreed fee for those rights has been paid in full.

Delivery is generally electronic and in the agreed formats. The client reviews the delivery within ten business days and identifies any apparent defect specifically. Statutory rights concerning latent defects remain unaffected. Publishing or putting a specific version into use constitutes approval of that version.

A date is a binding fixed date only if expressly described as such. Delays caused by late client input, change requests, force majeure or third-party services outside JUMADO's control extend the schedule reasonably.

The proposal defines the included revision rounds. If it does not specify a number, one consolidated revision round within the approved brief is included. Feedback must be consolidated by the agreed client contact and provided within the agreed period.

Changes to the concept, approved brief or previously confirmed decisions are additional work rather than correction of a defect.

If the client cancels a project, completed work and committed or non-cancellable third-party costs must be paid. Section 1168 of the Austrian Civil Code applies to the remaining fee; saved expenses and substitute earnings are credited as required by law.

Reserved shoot and production dates may be moved only subject to availability. The client bears unavoidable additional and cancellation costs.

Either party may terminate for serious cause. Where the cause can be remedied, a reasonable cure period must first be provided.

Copyright and other non-transferable rights remain with their respective owners. After full payment, the client receives the usage rights defined in the proposal by purpose, media, territory, term and exclusivity.

If the proposal is silent, the client receives a non-exclusive permission to use the deliverables only to the extent required for the evident contractual purpose. This does not include alteration, transfer, sublicensing, use for other campaigns or purposes, or delivery of raw footage or open project files.

Music, stock material, fonts and other third-party content remain subject to their respective licence terms. Any use outside the agreed scope requires prior agreement and may be subject to an additional fee.

After the project's first public release, JUMADO may present the project and reasonable excerpts as portfolio work on its website, in presentations, submissions and its own professional channels. Agreed confidentiality, embargoes and the client's legitimate confidential interests take precedence.

After delivery, the client is responsible for backing up the deliverables. JUMADO generally retains project and working files for three months after completion but does not promise permanent archiving or recoverability.

Files may be deleted after that period. Extended storage or later restoration must be agreed separately and may be charged.

Statutory warranty rules apply. Where correction is possible and reasonable, JUMADO must first be given an opportunity to correct the issue. No particular commercial, advertising or editorial result is guaranteed.

Liability for intent and gross negligence is governed by law. Liability for slight negligence is excluded except for personal injury or breach of an essential contractual obligation. Where an essential contractual obligation is breached through slight negligence, liability is limited to the foreseeable damage typical for this type of contract. Mandatory statutory liability remains unaffected.

Both parties keep non-public business, technical and creative information confidential. Disclosure to employees, subcontractors and professional advisers is permitted where they need the information for the project and are bound to confidentiality. Disclosures required by law remain permitted.

Information about personal-data processing on this website is available in the Privacy Policy. If JUMADO processes personal data on the client's behalf as part of a project, the parties will enter into a separate data processing agreement where required.

Neither party is liable for delay caused by an event beyond its reasonable control. The affected party informs the other as soon as reasonably possible. Deadlines are extended by the duration and reasonable consequences of the event.

If the disruption lasts more than 60 days, either party may terminate the unperformed part of the contract. Completed work and committed third-party costs remain payable.

Austrian law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods. The place of performance is Elixhausen. For business transactions, the courts with subject-matter jurisdiction in Salzburg have exclusive jurisdiction.

Changes and additions must be made in text form unless mandatory law requires a stricter form. If any provision is wholly or partly ineffective, the remaining provisions remain unaffected and the applicable statutory rule takes its place.

The German version governs German-language contracts and the English version governs English-language contracts unless the proposal expressly identifies another governing language version.

Full provider information is available in the Imprint. Questions about these terms may be sent to contact@jumado.at.